Collision and auto body repair services
Body repair is a sequence of assessment, repair planning, parts selection, structural or cosmetic work, refinishing, and final checks. The right scope depends on the vehicle and the damage, rather than the appearance of one panel alone.
Collision repair
From the first damage assessment to the final handover: understand each stage.
Frame & unibody repair
Why measurements, repair procedures, and alignment matter after an impact.
Bodywork & refinishing
Explore dent repair, panel replacement, finish matching, and vehicle-specific requirements.
Original service description
O'Steen's Auto Body Inc. offers vehicle refinishing and collision car repair in Jacksonville, FL. We are a family owned business that has provided expert auto service for more than 25 years. When you choose O'Steen's, you'll be met with high-quality workmanship and excellent customer service by our I-Car Gold™-certified technicians.
★ ★ ★ We can pick a pre-owned part for you and get it re-painted if needed. This is the least expensive way to get the vehicle repaired. We understand, that getting through the collision repair is an expensive project, and we are ready to help you save if you wish to.
★ ★ ★ We can help you get the OE-style aftermarket body parts. We partner with CARiD.com to provide you with the top quality brand new doors, hoods, bumpers and other body parts at fair price. We will have these parts sanded, primed and painted for you if needed. We work directly with Valspar Automotive to provide top level paint job for you.
★ ★ ★ You can always order genuine OEM body parts directly from the dealer, or we can order such parts for you. This is the most expensive repair method, yet you are getting OE parts, which are made by your vehicle manufacturer.
We are more than just an auto body shop! We are a full-service collision repair center that restores vehicles in an 11,500-square-foot facility with 10 work bays. Our highly skilled technicians will return your damaged car back to factory specifications with the following services:
• Collision Repair: Perform unibody vehicle repairs and ensure that your car meets factory measurements.• Frame Repair: Return your damaged car to its pre-accident condition using our dedicated frame machine and welding system.• Vehicle Restoration: Restore your car's interior and exterior, including part replacements and custom paint and coating applications.• Auto Dent Repair: Remove dents and dings with paintless dent repair techniques; restore cosmetic value to your vehicle.
Our auto services include towing, rental car and insurance claim assistance. We have expert knowledge on the insurance claims process and customer relations. We will provide you with necessary information regarding your accident and handle your claim every step of the way. From beginning to end, we make sure that you know your options, as well as what is and isn't covered.
What to expect in a written estimate
An estimate should distinguish labor, parts, paint materials, and any required outside services. Ask whether it includes alignment, scans, calibration, or additional inspection where applicable. A preliminary estimate may change when concealed damage becomes visible.
Request an explanation of replacement part options and who approves changes. Keep copies of the estimate and any revisions. Review the FAQ for more questions to bring to your appointment.